DoubleChecks support
Get help with your account, a check, the browser extension, or a ChatGPT and Claude connection.
Before contacting support
- Refresh ChatGPT or Claude after installing or reconnecting.
- Confirm you are signed in to the intended DoubleChecks account.
- Retry once if a provider or connection fails temporarily.
Contact us
Email doublechecks@pm.me with a short description, the browser or AI app you used, and a screenshot if possible.