DoubleChecks support

Get help with your account, a check, the browser extension, or a ChatGPT and Claude connection.

Before contacting support

  • Refresh ChatGPT or Claude after installing or reconnecting.
  • Confirm you are signed in to the intended DoubleChecks account.
  • Retry once if a provider or connection fails temporarily.

Contact us

Email doublechecks@pm.me with a short description, the browser or AI app you used, and a screenshot if possible.